Welcome to the Hotel de la Source! We care about the respect of our hosts, so we invite our guests to read our Terms and Conditions. For any questions, our professional staff is at your service at any time of the day or night.
Every person who enters the hotel premises tacitly accepts the general terms and conditions of the hotel and commits to scrupulously adhere to them.
Behavior and attitude
The Hotel staff and management reserves the right to refuse the access to the hotel to any person that has an aggressive, offensive, indecent, noisy behavour, an inappropriate dress code, or who is under the influence of alcohol.
Any guest of the hotel is required to adopt a formal dress code (adapted to a 4-star superior hotel). Gentlemen are required to wear trousers in the evening (at the restaurant, bar and banquet rooms).
The only musical entertainment allowed on the hotel premises is the one provided by the hotel. All requests for any other musical entertainment must be submitted in writing to the management at least two weeks before the event. In case of approval, the hotel will send a written agreement specifying the type, the duration and number of decibels allowed. The organizer is responsible for the respect of this agreement.
The guest canny bring any drinks in the hotel without prior permission from the management. In this case, the hotel reserves the right to charge a corkage fee.
Dogs are not allowed in the restaurant and in the meeting rooms/banquet.
Terms of sales
The hotel reserves the right to modify or cancel your booking in case of a change in the agenda of the circuit. If a significant pricing error is identified in the initial offer, due to human, technical or system error, we reserve the right to cancel the booking. The incorrect price will be amended and a revised offer will be presented. Should the customer decline the revised offer, the booking will be cancelled and any payment already made will be fully refunded. This clause applies even if the pricing error is discovered after the booking has been confirmed.
A valid credit card number will be requested to confirm anid guarantee your reservation.
During your check-in we also request a valid passport or identity card. In case you cannot provide these documents, we reserve the right to cancel your stay.
In case of interruption of your stay or early departure, there will be no refund made. The total amount is due.
All Hotel de la Source service must be the object of a pre-payment, possibly depending on the particular booking conditions. In any event, the services must be paid when leaving the hotel. In case of nonpayment at the time of departure from the hotel, the services will irrevocably be increased by an amount equal to 10% of the invoice value with a minimum of 50.00 euros per invoice, besides the claim of a compensatory interest of 1 % a month up to the complete payment and this without any formal notice. In case of legal procedure, the courts of Verviers have exclusive jurisdiction. The management of the Hotel de la Source reserves all the rights to obtain payment and among others by taking legal action.
We remind you that in Belgium, smoking in public areas and hotels is forbidden. It's forbidden to smoke in your room and in the entire hotel for safety and comfort reasons. The non-respect will lead you to an extra charge of 150 Euros for the housekeeping and cleaning.
By reserving or staying at Hotel de la Source, the customer agrees to respect health standards and processes settled by the hotel or by competent authorities. Hotel disclaims all responsability in case of non-compliance, penalties are at the expense of the customer.
In case of non respect by our hosts of one of our general hotel conditions, we kindly invite our hosts to leave the hotel without any prior notice.
Regulation on the Privacy Protection of Pilots and Celebrities:
The purpose of this agreement is to regulate interactions between hotel guests and the pilots and celebrities staying at the establishment, ensuring their tranquility and security.
Guests are strictly prohibited from:
If a guest wishes to address a pilot or a celebrity, they must:
Scope of regulations
The hotel management and staff reserve the right to deny access to the hotel to anyone who does not comply with the General Terms and Conditions of the Hotel. In case of non-compliance with the above rules, the following measures may be applied: